Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently asked questions

What is Jelli Jam Art?

Hello! Jelli Jam Art is where nostalgia brightens up your day! Where you get original handmade art delivered straight to your mailbox the old school way. Depending on your tier, you'll receive a sweet mix that consists of stickers, mini art prints, surprise paper goods and more!

What are the different tiers?
  1. Sticky Jam Club ($9/month) - You'll receive a 4x6 sticker sheet and 3 die cut vinyl stickers. Perfect if you just want the stickers!
  2. Jelli Jammer Club ($15/month) - You'll receive the full pen pal experience! Which includes a mini 5x7 art print, 4x6 sticker sheet, 3 die cut vinyl stickers, a surprise paper good/activity and lastly a playlist that I was listening to heavily while creating the pieces for that months tier.
  3. Jelli Jammer Club International ($18/month) - You'll receive everything in the Jelli Jammer Club with worldwide shipping included. No matter where you are, happy mail find you!
When do I need to sign up to get that month's mail?

You need to be subscribed by the 25th of the month to receive that month's mail.

So if you want May's mail, you need to be subscribed by May 25th.

Subscribing after the 25th means you'll receive the following month's mail. (Worth the wait, I pinky promise!)
When will I get my order?

All envelopes will ship out after the 25th.

How long will delivery take? Once shipped, estimated delivery time are:

  • US: 3-7 business days
  • Canada: 7-14 business days
  • UK & Europe: 7-14 business days
  • Australia & everywhere else: 10-21 business days

Postal delays can occasionally happen and are outside my control but I'll always do my best to help if something goes sideways.

Will I be charged customs or import fees? International customers may be charged import duties or taxes by their country's customs when the envelope arrives. This is outside of my control and is the responsibility of the customer. If you're unsure about your country's import rules, I'd recommend checking before subscribing.

Managing Your Subscription

Can I cancel? Yes, always. If you cancel before the 25th of the month, you won't be charged for that month. If you cancel after the 25th, then your cancellation takes effect the following month and you'll receive that month's mail.

Can I pause instead of cancel? Yes! If you need to skip a month then you can pause your subscription through your account. Just make sure to do it before the 25th.

Can I switch tiers? Absolutely! Log into your account to upgrade or downgrade your tier. Changes take effect on your next billing cycle.

Can I change my shipping address? Yes! Update your address in your account settings before the 25th of the month to make sure it's reflected in that month's mail shipment.
Other Questions

Can I get a refund? Because each envelope is made and packed specifically for you, I'm not able to offer refunds once the order has entered production after the 15th of the month. If something arrives damaged or lost in the mail, please reach out.

My happy mail hasn't arrived. What do I do? If you're in the US and it's been more than 14 days since the ship date or if you're international and it's been more than 30 days then please reach out through the contact form and I'll look into it for you right away.

I have a question that isn't answered here. How do I reach you? Send me a message through the contact form and I'll get back to you as soon as I can.